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How to Repair a Gucci Purse

Question: I have a Gucci bag that has leather straps and gold metallic on the straps and it is peeling. What can I do about it or can I have it removed?


Answer: Depending on where you live, I would take the purse to a professional handbag repair shop/or luxury dry cleaner to get an estimate on refinishing the leather straps. If you want Gucci to fix the purse here is the information straight from their website to fix it.

  • Gucci offers a repair service for Gucci products purchased from, any Gucci boutique or any other Gucci-authorized retailer.
  • Products may be brought to any authorized point of distribution in the U.S. or mailed to the appropriate address below:

how to repair gucci purse or bag


Handbag, Shoes, Jewelry and Luggage Repairs
Attn: GAI Fashion Repairs
50 Hartz Way
Secaucus, New Jersey 07094
tel 800.234.8224


I’ve had a purse repaired from Gucci and it takes at least 1 month to fix it.

  1. The first thing I did before going into the Gucci boutique was to call the 800.234.8224 customer service line.
  2. The Gucci customer care associates will give you information about the repair process as it relates to your bag.
  3. If you take the bag into a Gucci boutique, know that you’ll have to pay a fee to get the bag evaluated and repaired.
  4. Gucci will not fix the bag if it has been previously repaired, modified or customized by another repair shop.
  5. If the bag is 5 years old or more, Gucci may not be able to repair it due to style changes and limited production of their leathers, suedes and other materials.

how to repair a gucci purse

About Monica

Hey! I'm Monica. I love showing off my style with the perfect handbag or purse. I tend to love bright flashy bags that really make my fashion sense pop! Hope you enjoy our articles about handbags, purses, and clutches...


  1. Gladys Apuzzo on June 27, 2021 at 8:41 am

    Hi I have a vintage 80s Gucci satchel and the inside is flaking. Can it be repaired? Thank you.

  2. Theresa on April 3, 2021 at 6:53 am

    My 80’s shoulder bag needs strap reason and nasty sticky interior redone also. Mine has sentimental value to me and would really love it repaired

  3. Mary Hollis on March 15, 2021 at 6:40 pm

    Hi this is Mary I need help getting my 80/90’s bags fixed too which would be best place to take them

  4. Marci Renee on November 2, 2020 at 6:31 am

    I’m glad you posted this info online.
    I called the # you posted, and a message says they’re “exceptionally closed”. WTF?

  5. Natalie Dyer on October 24, 2020 at 3:47 pm

    I have hobo canvas bag that looks quite worn. Can you help?

  6. Wendie Marlais on July 26, 2020 at 2:00 pm

    Hi Rachel: I have several authentic 1980’s era Vintage Gucci handbags and the interior coating is cracking, very sticky and peeling. Can you recommend where I can have the interior coating removed? I have taken the bags to several shoe repairs in Arizona and they were not helpful.

    • jean comunale on October 28, 2020 at 1:15 pm


  7. Patrice Whitaker-Woods on July 4, 2020 at 4:59 am

    I have a canvas medium size handbag that need restoration. The piping & bamboo is in perfect condition. Can you help please?

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